PBX Telephone Recording Guide

PBX Setup Guide

There are a number of different PBX setup guides available below for your assistance. In order for these guides to be relevant, you must be using a PBX unit, and have one (or more) of either of the following hardware:

Consult your PBX manual to see if the lines that you want to record are analog or digital. If they are analog then use one of the following options: If the lines to be recorded are digital then use the following option:

Multiple Line Setup with PBX Unit
(Click on the images for more information)


                  

 
Option 1
Option 2
Option 3
To purchase online a professional telephony card, or for more information, click here. For more information on Mulit-Channel Sound Cards, click here.
To download free the VRS Recording System, click here. To download free the VRS Recording System, click here.
To download free the VRS Recording System, click here.

Option 1 - Setup

Setting up a multiple line PBX system using a professional telephony card is easy. Just follow the instructions below, and, if in doubt, refer to the diagram above.
  1. Split each phone line using a double adapter, and connect one of the lines into the PBX unit. The PBX unit can then be connected to your telephone handsets.
  2. You should now have one line plugged into your PBX and the other waiting to plug into the professional telephony card.
  3. Ensure that the professional telephony card is installed on the computer.
  4. Connect the remainding phone lines into the back of the computer via the professional telephony card.
  5. Download and install the VRS Recording System on your computer.
  6. You are ready to go!

Option 2 - Setup

Setting up a multiple line PBX system using a multi-channel sound card is easy. Just follow the instructions below, and, if in doubt, refer to the diagram above.
  1. Split each phone line using a double adapter, and connect one of the lines into the PBX unit. The PBX unit can then be connected to your telephone handsets.
  2. You should now have one line plugged into your PBX and the other waiting to plug into the multiple channel sound card.
  3. Ensure that a multiple channel sound card is installed on the computer.
  4. Connect the remainding phone line into the multi-channel sound card in the back of the computer.
  5. Download and install the VRS Recording System on your computer.
  6. You are ready to go!

Option 3 - Setup

Setting up a multiple line PBX system using a telephone to stereo adapter and External USB device is easy. Just follow the instructions below, and, if in doubt, refer to the diagram above.

NOTE: This option is recommended for systems using two phone lines. If you are using more than two phone lines you may follow the Option 2 diagram above and connect to an external USB device, however we highly recommend Option 3 for systems with more than two phone lines.

  1. Split each phone line using a double adapter, and connect one of the lines into the PBX unit. The PBX unit can then be connected to your telephone handsets.
  2. You should now have one line plugged into your PBX and the other free.
  3. If using only two phone lines, connect the lines to a 'telephone to stereo' converter plug.
  4. Plug this line into the sound card's audio jack in the back of the computer (The "audio jack" is the microphone (Mic) or Line In socket on the sound card. Some sound cards have both, in which case the Mic socket should be used. Otherwise the Line In should be used).
  5. If using more than two phone lines, connect remainding lines into the external USB device that is connected to the computer.
  6. Download and install the VRS Recording System on your computer.
  7. You are ready to go!

PBX Setup for Digital Cable
(Click on the images for more information)


to download the VRS Recording System free, click here.
To purchase a call recording adapter online, click here.
To download the TRx Phone Recording software for free, click here

Setup

Setting up a PBX system for digital cable system is easy. Just follow the instructions below, and, if in doubt, refer to the diagram above.
  1. Connect the PBX unit and the digital cable.
  2. Connect the ISDN compatible telephone base to the PBX unit.
  3. Connect the Call Recording Adapter to the telephone base.
  4. Connect the line from the telephone handset to the socket on the Call Recording Adapter.
  5. Connect the other line from the Call Recording Adapter to the audio jack on the computer's sound card. (The "audio jack" is the microphone (Mic) or Line In socket on the sound card. Some sound cards have both, in which case the Mic socket should be used. Otherwise the Line In should be used.)
  6. Download and install either the VRS Recording System or the TRx Phone Recording System on your computer.
  7. You are ready to go!